In February 2016, Joy Marketing Group, a company from Bosnia and Herzegovina, opened a call center in Skopje, providing services for the German market. The plan, as announced, was to generate 30 new jobs initially, 100 by the end of 2016, and more than 500 in 4 years.
"We are aware of the fact that Macedonia is on the significant twelfth place in the world for doing business, according to the Doing Business Report, and this was one of the reasons for our arrival in Macedonia" said the company owner Mirsad Osmić at the opening.
The call center provides services for the German market, so the employees are required to have a command of the language.
In addition to Bosnia and Herzegovina, this company also has offices in Bulgaria and Serbia.
The Macedonian office of Joy Marketing Group, the company established with an initial investment of 5,000 EUR is owned by Mirsad Osmić and managed by Violeta Mirchevska. At the end of 2016, the company had a total of 7 employees.